Privacy Policy for Heidi Hodkinson, artist

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through heidihodkinson.com or Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

 

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 26/10/2020.

 

If you have any questions about this policy, please email HeidiHodkinson07@gmail.com

 

I gather and use and information about individuals in order to provide products and services to enable certain functions on this website.

 

I also collect information to better understand how visitors use this website and to present timely, relevant information to them.

 

 

Controlling information about you

When you fill in the form to sign up to my mailing list, you are opting in to receive marketing communications from me, and me alone, by email.

 

If you have agreed that I can use information for marketing purposes, you can change your mind easily by sending an email to HeidiHodkinson07@gmail.com

 

I will never lease, distribute or sell your personal information to 3rd parties unless I have your permission or the law requires us to

 

 

Links from my website

My website may contain links to other websites.

Please note that I have no control of websites outside of the heidihodkinson.com domain.

If you provide information to a website which I link, I am not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site data protection and privacy policy in full.

 

 

Information I Collect

To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

I receive, collect and store any information you enter on my website or provide me in any other way. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

When you contact me directly, sign up to my mailing list or through my website contact form, I collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

I may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information, such as postcode, preferences and interests

  • Website usage data

  • Other information relevant to client enquiries

  • Other information pertaining to special offers on surveys

 

 

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or my business partners may use to provide and improve my respective services; 

  • To comply with any applicable laws and regulations.

  • Cookies

I use cookies to improve my users’ experience. Cookies are small files which are stored on your computer and designed to identify my users.

Learn more about cookies:

http://www.aboutcookies.org

How to delete cookies:

http://www.aboutcookies.org/how-to-delete-cookies/

 

A cookie is a small file placed on your computer’s hard drive. It enables my website to identify your computer as you view different pages on my website.

 

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable me to see information like how many people use the website and what pages they tend to visit.

 

I may use cookies to:

Analyse my web traffic using an analytics package. Aggregated usage data helps me to improve the website structure, design, content and functions.

Identify whether you are signed in to my website.

Test content on my website.

Store information about your preferences.

To recognise when you return to my website.


Cookies do not provide me with access to your computer or any information about you, other than that which you choose to share with me.

 

Controlling cookies:

You can use your web browser’s cookie settings to determine how websites uses cookies. If you do not want my website to store cookies on your computer or device, you should set your web browser to refuse cookies.

 

However, please note that doing this may affect how my website functions. Some pages and services may become unavailable to you.

 

Unless you have changed your browser to refuse cookies, my website will issue cookies when you visit it.

Cookies are issued by Wix, the platform used to build this website and Google Analytics (see below).

 

  • Google Analytics

When someone visits www.heidihodkinson.com I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. If I do want to collect personally identifiable information through my website, I will be up front about this. I will make it clear when I collect personal information and will explain what I intend to do with it.

You may block the collection of the data generated by the Google Analytics cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

 

 

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as POD and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

  • My company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
     

 

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

 

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Me

For purposes of EU data protection law, I, Heidi Hodkinson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at heidihodkinson07@gmail.com.

 

 

Privacy Policy Updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

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